From Paisas to Prosperity: Savings as an Asset-Building Tool for Women from Low-Income Households
In the following sections of this blog, we discuss the unique and complex financial lives of these households to set the context for product and process designs, delve into what a savings product for not just women but Low-Income Households (LIHs) in general could look like, and highlight some of the insights from various kinds of financial service providers on the challenges and opportunities in operationalising such a savings product for this segment.
Part 2 – Is lack of trust keeping customers away from digital financial services? – Understanding the contours of trust
In the first blog in our trust series, we laid down the contours of trust. In this blog, we attempt to unpack what the proximate grounds for trusting Digital Financial Services or DFS may be. Trust is the most cited motivator for the adoption of digital financial services or DFS (Kajol et al., 2022). Lack […]
Response to IRDAI’s Exposure Draft on Insurance Product Regulations, 2023
The Insurance Regulatory and Development Authority of India (Insurance Products) Regulations, 2023, hereafter “Draft Regulations”, was released by the Insurance Regulatory and Development Authority of India (IRDAI) in December 2023.
Moving towards harmonisation in financial regulation: Let’s start with capital
Higher capital adequacy norms locking up funds
Recoding Women’s Financial Inclusion
Advancing women’s financial inclusion is a key policy objective for both advanced and emerging economies. Providing access to formal finance is seen as an important lever in helping poor women seize economic opportunities and build a resilient future for themselves and their families.
Digital Deception: Navigating the maze of social engineering frauds in the age of instant transactions
These fraudulent messages have proliferated during the pandemic, where fraudsters induce panic or excitement that impairs the customers’ ability to think clearly.
Part 1- Is lack of trust keeping customers away from digital financial services? Understanding the contours of trust
This blog is the first in our trust series where we study trust in digital financial services. This blog attempts to lay down the conceptual contours of trust.
Designing a User-centric Grievance Redress Mechanism (GRM): A Sector-agnostic Checklist
This research presents a framework comprising nine principles, which we believe are pre-requisites for creating user-centric GRMs.
Let’s not conflate microfinance with self-help-group financing
The microfinance industry has witnessed moves by the Reserve Bank of India (RBI) to revise the regulatory framework (March 2022) for it and also caution it against an exclusive focus on business growth (November 2022).
Does moratorium affect loan repayment behaviour?
Governments and lenders provide loan moratoria to help struggling borrowers, particularly during an economic crisis. While it can provide relief to borrowers, such a policy also has a possibility of inducing moral hazard among the beneficiaries.
