Privacy Policy
Dvara Research Foundation is a non-profit and independent policy research institution in Chennai. Our mission is to ensure that every household and every enterprise has complete access to suitable financial services and social security through a range of channels that enable them to use services securely and confidently.
All our research outputs are available on www.dvararesearch.com for public good. When you access this website and /or any of our other digital platforms (“Platform”) and engage with us, certain personal and professional data gets collected in the process. We understand that this data needs to be used carefully and respectfully. We are committed to protecting your privacy. This privacy policy is designed to help you understand how Dvara Research collects information when you visit our Platform and how it uses and discloses that information. We want to ensure that you fully understand the terms and conditions about the capture and use of that information. Your use of this Platform constitutes your agreement to this Privacy Policy.
Please read this privacy policy carefully and ensure that you understand it. Upon your first use of our website, it will be deemed that you agree and accept the privacy and data policy. For any questions regarding this privacy policy, write to privacy@dvara.com
This privacy policy was last updated in December 2023.
This privacy policy is published in compliance with:
- Section 43A of the Information Technology Act, 2000; and
- Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”) “Personal Information” and “Sensitive personal data or information” shall be as defined under the SPI Rules. Your information that is collected by Dvara Research may include Personal Information and/or Sensitive personal data or information and consists of information that is (“Personal Data”):
- Information supplied by you, as applicable, while accessing the Platform or the products/services of Dvara Research; and
- Information automatically tracked while navigating the Platform
What information about you is collected ?
- Two types of information may be collected on this website/Our Platforms –
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1. Personally identifiable information
- When you access / request for information on our website/Platform, and/or engage with us through the Platform, you automatically give us an unconditional right to and consent for collection, storage, and use of certain information and Personal Data relating to you (including information which would qualify as personal information, sensitive personal information etc. under various applicable laws) that you provide (including any changes thereto as provided by you) for accessing the Platform, that may include but not be limited to the following (with an ability to opt-out subject to conditions):
- Contact Information, including name, username, title, date of birth, gender, address, email address and telephone numbers
- Contact Information, including name, username, title, date of birth, gender, address, email address and telephone numbers
- Identity Information, including PAN card details, Aadhar card details or other government issued identity details, biometric information, password, interests
- Financial Information, including credit card or debit card number and details, expiration date, security code, payment details and other information about services you have purchased from us
- Marketing Data, including your preferences in receiving marketing information from us and our third parties and your communication preferences
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2. When you send emails or other communications to us, we may retain those communications for us to process your enquiries and respond to your requests. If you choose not to provide your Personal Data, that is mandatory to process your request, we may not be able to honour your request. Let us understand this better:
- Contact forms: By filling in the contact form, you authorize us to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header. Personal Data collected in this process may include company name, country, email address, first name and last name.
- Newsletter and mailing list: By registering on the mailing list or subscribing to our newsletter, your email address will be added to the contact list of those who receive email messages from us. Personal Data collected in this process will include email address, first name and last name.
- Reports and other research outputs: By clicking to download a report or a paper on the website and filling in the contact form, you authorize us to use these details to reply to requests for information. Personal Data collected in this process may include name, job title and email address.
- Anonymised data: You may provide us, directly or indirectly, with information pertaining to you for use in our programs, research, and studies etc., including audio or video recordings of you, after scrubbing or anonymizing any Personal Data, by our service provider/facilitators.
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3. General user information that does not contain Personal Data:
- To enable us to provide a better experience to you or for you to access the Platform, certain unidentifiable information may be collected using various technologies, such as cookies, tags, and IP addresses. Your browser automatically transmits to us some of this unidentifiable information. These kinds of information include your computer’s connection to the internet, mobile number, your IP address, demographics, login data, time zone, location, your computer’s name, your computer’s operating system, and browser type, browser version, CPU speed and connection speed and other technology on devices you use to access the Platform/services and information about how you use the Platform/services. We may also collect log information from your other devices, including your location, IP address, your device’s name, device’s serial number or unique identification number (e.g. UDiD on your iOS device), your device operating system, browser type and version, CPU speed, and connection speed etc.
How we use the information collected ?
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1. We use your Personal Data that has been collected:
- For the purposes identified in the agreements, statement of work or other documents executed with you or as described in this privacy policy
- In accordance with any separate explicit consent provided by you
- To provide you with the information or content that you have requested for, and in some cases, to contact you about our research or reports. If you no longer wish to receive emails from us, write to privacy@dvara.com
- To protect legitimate interests of any of the Dvara / third party, and where your statutory rights and interests do not override our interests
- To pursue breaches of any terms applicable to you
- May be shared within its group companies and officers and employees of such group companies and/or third-party service providers, on a need-to-know basis, for the purpose of processing Personal Data on its behalf.
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2. We may provide access to your Personal Data when legally required to do so, to cooperate with police investigations or other legal proceedings or for the purpose of verification of identity, for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences.
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3. We will never use your Personal Data in any circumstance other than those mentioned above.
How safe is your data ?
- We use reasonable security measures to protect information from unauthorized access, maintain data accuracy and help ensure the appropriate use/disclosure of Information.
- We host the Platform in a secure server environment that uses firewalls and other advanced technology to prevent interference or access from outside intruders.
- However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the internet.
- Any information you include in a posting to the discussion areas is available to anyone with internet access.
Third party websites
Our website contains links to third-party sites as well as to other sites owned and operated by Dvara Holdings, our parent organization. Dvara Research is not responsible for the privacy practices and policies of any third-party websites. Once you leave our servers (you can tell where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the application/platform you are visiting.
Retaining your information
We retain your Personal Data only for as long as (a) we have your consent, or (b) necessary to fulfil the purposes for which it was collected, or (c) necessary to maintain reasonable business records and/or as required under applicable laws, or (d) we have an ongoing relationship with you, and you continue to access/use the Platform. We shall dispose of your Personal Data once it has served its intended purpose or as specified by you, subject to applicable laws.
However, we retain copies of your information if there is a legal obligation to which we are subject or keeping in view the legitimate interests of Dvara Research (litigation or statutory requirements).
If you wish to opt-out of collection, use, processing, or transfer of Personal Data furnished to us, you may do so at any time. Such an opt-out would not (a) alter your usual access to normal services, (b) waiving any of your legal rights, or (c) impose any penalty or loss of benefits otherwise available. Please write to us at privacy@dvara.com
Please note that, in case you do not provide us with necessary Personal Data and/or withdraw such Personal Data (or part thereof) at a later date, Dvara Research shall have the right to deny access to the Platform / any specific offerings. Please note that, in case you do not provide us with necessary Personal Data and/or withdraw such Personal Data (or part thereof) at a later date, Dvara Research shall have the right to deny access to the Platform / any specific offerings.
Know your rights
- We shall provide you with the right to control your Personal Data. As the user of our website, you have the following rights:
- You have the right to obtain a copy of your Personal Data that we store
- You have the right to request that we update your Personal Data if it is inaccurate or incomplete
- You have the right to have your Personal Data erased from our files if the data is no longer necessary for the purpose for which it was collected
- You have the right to restrict, transmit, or object to certain uses of your Personal Data and for withdrawal of earlier given consent (if any).
- Please write to us at privacy@dvara.com for any such requests / to exercise your rights.
- If you wish to disable cookies, you may visit www.aboutcookies.org, which contains comprehensive information on how to do this on different browsers.
