Independent Research and Policy Advocacy

UPI’s democratised cashless payments but not grievance redressal

Medium-to-low digital proficiency users experience anxiety when they have to use in-app mechanisms to deal with problems. It has got to do with designs that do not account for user proficiency and expectations. A few changes could uplift the experience for all users

RBI must accommodate fintech innovations, not ban them

An RBI Working Group has suggested that lending service providers be disallowed from providing credit enhancements such as FLDG (first-loss-default-guarantee). However, a risk-proportionate regulation of FLDG could address its risks, while allowing the ecosystem to benefit from innovation.

How to get the Bad Bank off to a good start

Clear statutory backing, clarity of objectives and an independent and professional management are key to the success of a bad bank. These components seem absent in the current structure.

Finding the common man in the capital markets

SEBI needs to clearly define who a retail consumer is and ensure that this definition is inclusive enough that it accounts for the universe of consumers that are susceptible to the mis-selling of financial products and services