The factors making customers check out from the Account Aggregator journey
This post presents design elements that providers can use to make the consent artefacts more effective for constrained users. These design recommendations emerge from the insights from an immersive behavioural field study we conducted with 60 constrained customers through a gamified simulation of an AA transaction.
Designing effective consent artefacts under the Account Aggregator framework
Dvara Research and Final Mile are collaborating on a behavioural science informed primary study to unpack the barriers that customers currently face in engaging with and understanding consent artefacts.
Regulation of information flows as Central Bank functions? Implications from the treatment of Account Aggregators by the Reserve Bank of India
This paper seeks to understand the role of the Indian Central Bank in regulating information flows through Account Aggregators. These are licensed entities exclusively dedicated to collecting, retrieving and sharing customers’ financial information with other financial entities with the customers’ consent.
Building safe consumer data infrastructure in India: Account Aggregators in the financial sector (Part–2)
The second part of a two-part series that undertakes an analysis of the Account Aggregator system
Building safe consumer data infrastructure in India: Account Aggregators in the financial sector (Part–1)
The first part of a two-part series that undertakes an analysis of the Account Aggregator system
Building safe consumer data infrastructure in India: Account Aggregators in the financial sector (Part II)
TLF is proud to bring you a two-part guest post authored by Ms. Malavika Raghavan, Head, Future of Finance Initiative and Ms. Anubhutie Singh, Policy Analyst, Future of Finance Initiative at Dvara Research.
