Financial Services Can Be More Humane
Tremendous efforts have gone into creating new authoritiessuch as the Central Consumer Protection Authority.
Why financial service providers, policy makers must evolve to better serve low-income households
Low-income households work with irregular income inflows, resulting in shrinking financial planning horizon and necessitating frequent decisions in response to frequent changes.
What is the ‘Jan Dhan Account-Aadhaar-Mobile’ trinity & has it aided India’s war on poverty?
‘JAM’ trinity facilitates direct benefit transfers of welfare subsidies into bank accounts of poor, but teething issues have kept the programme from realising its true potential.
Protecting the users — what the primary aim of a personal data protection legislation should be
The latest iteration of India’s data protection legislation calls for a reminder of why the country needs a Personal Data Protection Bill and what would make it a good one.
What Findex 2021 Tells Us About Financial Inclusion in India
Indian households and businesses hold their wealth primarily in physical assets like real estate, gold, and durables, while barely investing in any financial assets.
Data Protection Bill | Three changes that will sharpen draft Bill
Protecting citizens’ privacy is a pre-eminent mandate of any data protection regime. The Digital Personal Data Protection Bill appears to have departed farther away from that mandate
From digitisation to platformisation — how social protection schemes can be made more accessible
Social Protection Open Digital Ecosystems (SP-ODEs) can provide beneficiaries, government and service providers a unified, digital platform to better access welfare schemes.
Can financial decisions be free of emotion? Why it’s not the case in Indian households
The social dimension of household finances is often missed by popular commentary on finance, which sees such decisions as being made by an individual for only themselves.
How banking infrastructure impacts citizens’ withdrawal of social protection benefits
The delivery infrastructure that supports social protection is in serious need of upheaval and is fraught with issues such as paucity of access points, operational issues causing transaction failure, and unethical activities like fraud.
Backend botch-ups hamper Direct Benefit Transfer payments
More than half the payment failures may be due to incorrect Aadhaar details, or bank accounts that are wrongly flagged as inactive
