Responsible AI in digital lending
Fairness, explainability and human-in-the-loop principle are vital elements of Responsible AI
Our Observations on the Draft Banning of Unregulated Lending Activities (BULA) Act by the Ministry of Finance (MoF), GoI
On 13 December 2024, the Ministry of Finance, Government of India (MoF) released the draft Banning of Unregulated Lending Activities (BULA) Act. This aligns with recommendations made in the Report of the Working Group on Digital Lending.
Responsible AI means good business for all
When AI-driven decisions are fair, respect privacy and are not opaque, they foster customer confidence
Our Response to the Report on AI Governance Guidelines Development released by the Ministry of Electronics and Information Technology
The response presents our thinking on the governance of artificial intelligence (AI). It is divided into two parts. Part A summarises our key inputs which are also presented below in the form of this write-up. Part B provides a section-by-section paragraph-wise detailed feedback as per the Ministry’s Consultation Form requirements.
How to develop trustworthy AI in digital lending
Establishing principle-level guidance on operationalising Responsible AI would induce clarity and confidence
Need a more flexible AePS environment
While the Aadhaar Enabled Payment System (AePS) has emerged as the foundational technology enabling cash-in cash-out (CICO) across the country, efforts by bad actors to defraud banking customers through it continue to be a pressing concern
Could we be doing better with consent?
This blog presents a self-assessment checklist targeted at UI/UX designers and AA product managers, enabling them to surface gaps in the design of their consent artefacts especially in relation to the vulnerable customer.
SEBI’s proposed changes can spruce up investment advisory regulations
The new proposals can significantly increase the number of RIAs by relaxing the requirement of having a Master’s degree and prior work experience and by lowering net-worth requirements.
Our response to the RBI’s Draft framework for recognising Self-Regulatory Organisations (SRO) for FinTech Sector
Our response covers two themes:
Leading from a customer protection perspective, our comments emphasise the need for the prospective SRO to have duties towards the customers, at par with responsibilities towards the regulator.
Notes from Consumers International’s Global Congress 2023
Consumer protection in financial services is a core component of Dvara Research’s mission, activities and its advocacy agenda. In this regard, I had the opportunity to participate at Consumers International’s Global Congress 2023, in Nairobi, Kenya, in December 2023.
