Independent Research and Policy Advocacy

FAIS Act and the Ombudsman System in South Africa

Continuing our series of posts on Consumer Protection, this post studies an important South African legislation aimed at consumer protection and also looks at the overall landscape for consumer recourse in the South African Financial Services sector.

Suitability and Disclosure: The case of Australia

Subsequent to our earlier post in the Consumer Protection series, this post covers conduct and disclosure obligations of Australian Financial Services (AFS) License holders for provision of advice to retail clients.

A Randomized Evaluation of Financial Services in Tamil Nadu

A recent report titled “Latest findings from Randomized Evaluations of microfinance” by Jonathan Bauchet, Cristoball Marshall, Laura Starita, Jeanette Thomas and Anna Yalouris, throws a lot of interesting insights into the realm of randomized evaluations and how they are being increasingly used by researchers across the globe to better understand financial services for the poor and the impacts achieved when an appropriate financial intervention is introduced.