‘Treating Customers Fairly’ Policy in South Africa
As part of our series of posts on Consumer Protection, this post looks at the ‘Treating Customers Fairly’ (TCF) initiative which is being implemented in South Africa to ensure stronger market conduct regulation.
‘Suitability and Appropriateness’ Policies in India
As we move towards a financial market with increasing product complexity, information disclosures alone will not lead to improved customer outcomes.
Directed credit: Our response to Nair Committee
The Committee to Re-examine the Existing Classification and Suggest Revised Guidelines with regard to Priority Sector Lending Classification and related Issues chaired by Shri. M.V. Nair (the Nair Committee) recently submitted its recommendations.
Response to the Nair Committee Report on Priority Sector Lending
The Committee to Re-examine the Existing Classification and Suggest Revised Guidelines with regard to Priority Sector Lending Classification and related Issues chaired by Shri .M.V.Nair (the Nair Committee) recently submitted its recommendations.
Evolution of Consumer Protection Laws in India – Part 2
In our series of posts on Consumer Protection, this post represents the second part in a two part series that charts out the historical evolution of the various sources of consumers’ rights in India today.
Evolution of Consumer Protection Laws in India – Part 1
Continuing our series of posts on Consumer Protection, this post represents the first part in a two part series that charts out the historical evolution of the various sources of consumers’ rights in India today.
Regulating consumer credit intermediation
This post is a continuation of our Consumer Protection blog series. The next two posts would look at the Evolution of Consumer Protection Laws in India.
Client Empowerment through Creating a Full Financial Picture
This post first appeared as part of CGAP’s series on “Financial Capability and Bridging the Gap”.
FAIS Act and the Ombudsman System in South Africa
Continuing our series of posts on Consumer Protection, this post studies an important South African legislation aimed at consumer protection and also looks at the overall landscape for consumer recourse in the South African Financial Services sector.
Approaches to Financial Regulation and the case of South Africa
Continuing our series of posts on Consumer Protection, this post looks at the approaches to financial regulation and supervision and studies the financial regulatory structure of South Africa.