State of Exclusion : Delivery of Government-to-Citizen Cash Transfers in India
This report, a compilation of all our key learnings from field engagements spanning 7 states, attempts to bring the last mile to the fore of policy discussions on social protection entitlements and their delivery.
Govt linked JAM to DBT but the blindspot of ‘exclusion’ emerged. Here’s how to plug it
Large-scale scams in PM-Kisan suggest there’s vast leakage in DBT advantages. While inclusion errors are being tracked, exclusion should take priority.
What Two New Surveys Say About the State of DBT’s Last Mile Woes
In India, the direct benefit transfer (DBT) system has gained enormous acceptance as a method of delivering welfare to the most deserving. It has been the main instrument of governments’ social protection response to the COVID-19 pandemic.
Exclusion from PM-KISAN: Data Entry Error Leads to Failure of Cash Transfer
As part of our ongoing research on DBT exclusion, in this case study we discuss how data entry error leads to failure of cash transfer
Delivery of Social Protection Entitlements in India: Unpacking Exclusion, Grievance Redress, and the Relevance of Citizen-Assistance Mechanisms
we also propose a set of Standard Operating Procedures (SOPs) that can be a ready reference for community-based institutions, Civil Society Organisations (CSOs), or government-run help centres, engaged in citizen assistance in the field of social welfare and accountability.
Delivery of Social Protection Entitlements in India: Unpacking Exclusion, Grievance Redress, and the Relevance of Citizen-Assistance Mechanisms
This report has been submitted to Azim Premji University under their COVID-19 Research Funding Programme 2020
Aadhaar Related Delay in Obtaining Ration Card: A Case Study in Exclusion
This casestudy showcases exclusion from the PDS leading to further exclusion from COVID-19 relief efforts targeted at ration cardholders
Making Grievances Matter: Unpacking Exclusion, Grievance Redress, and the Role of Civil Society Organisations
This post summarises the research findings from our recently concluded project on exclusion and grievance redress that was undertaken in collaboration with Gram Vaani et.al
Proposing a Framework to Document Exclusion in Direct Benefit Transfers
In this blog post, we propose a framework that can be used to document the various axes of exclusion in DBT against the broad policy context
Excluded from Public Distribution System: Enrolment issues in the Last-mile
In this blog post, we explore a case of exclusion from the PDS, wherein a daily wage labourer, Mr. Kabeer, was unable to obtain a ration card