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Why more smart phones and bank accounts haven’t brought financial digital inclusion in India

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Abstract

Technology and finance have been old bedfellows. The financial sector in India has been a gung-ho adopter of technology, using it to improve interactions between financial institutions and consumers. In the last 25 years, we have witnessed rapid digitisation of the ‘back-end’ of finance in India — our core banking system (the RBI’s e-Kuber), state-of-the-art digital payment systems like the RTGS, NEFT and IMPS, security depository systems like NSDL and KYC systems such as CERSAI and e-KYC.

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Authors :

Malavika Raghavan

Malavika Raghavan

Advisor

Tags :

Digital Financial Inclusion

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