A Demand-Side Approach to Measuring Financial Inclusion: Going Beyond Bank Account Ownership
In this paper, we create and validate a composite demand-side financial inclusion index to contribute to the literature on the measurement of financial inclusion
Providing grievance redress for financial disputes through Online Dispute Resolution
This post explores the promise of the Online Dispute Resolution (ODR) systems in improving the quality of redress available to consumers
Household Savings in the Time of COVID-19
In this post, we explore how the households’ surplus changed during the nationwide lockdown imposed to curb the spread of COVID-19
Women’s Mobile Phone Access and Use: Implications for Financial Services Providers
We undertook a study of how digitisation through mobile phones plays out among women and In this brief, we present findings relevant to financial service providers
Pathways to Reimagining Commercial Health Insurance
In this paper, we explore how India’s growing CHI segment can be used to deliver adequate financial protection and good health outcomes
Looking Ahead: Implications of the changes to Payments Banks and Prepaid Payment Instrument Frameworks
In this post, we analyse the RBI’s proposed policy changes to payments and settlements sector and how they might impact the PBs and PPIs
Financing higher education: New directions in student lending
From a student perspective, there are several challenges associated with paying for any form of higher education, which requires a greater level of commitment in terms of cost.
Solving the Micro-Entrepreneurs Working Capital Conundrum: BharatBazaar Pilot
BharatBazaar aims to create a hyperlocal model that addresses entrepreneurs’ repeated need for working capital at its root
Impact of COVID-19 on Remittances: An Analysis using CMIE Data
In this slide deck, we explore the impact of COVID-19 on remittances at a broad, national level by using India’s largest household-level panel dataset
The Actors and Operations of a Digital Delivery Platform: CoWIN
In this post, we analyse CoWIN, a digtial platform which facilates India’s vaccination effort