The recently concluded first G20 Finance Ministers and Central Bank Governors meeting, held in Bengaluru, reiterated the importance of leveraging digital public infrastructure to enhance service delivery efficiency. DPIs are technological solutions designed to facilitate the exchange or transfer of information and money. For example, ID systems and citizen databases, which aid in identifying and verifying individuals by exchanging information, and payment systems like UPI or Direct Benefit Transfers, which facilitate fund transfers. Although DPIs have only recently become a part of mainstream policy discourse, their development and use in delivering welfare benefits have been monitored for some time.
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