Assessing the Performance of PMJJBY and PMSBY: A Systems-Level Approach
![](https://dvararesearch.com/wp-content/uploads/2024/09/Life-Insurance-e1725263953303-1024x299.jpg)
The objective of this policy brief is to summarise learnings from fieldwork conducted in Rajasthan and Gujarat towards (i) building evidence on the customer protection issues in the sale and servicing of the two insurance schemes and (ii) bringing to the forefront the structural issues on the supply-side that are holding back Financial Service Providers (FSPs) from offering high-quality service in the context of these two schemes.
Assessing the Performance of PMJJBY and PMSBY: A Systems-Level Approach
The objective of this deck is to summarise learnings from fieldwork conducted in Rajasthan and Gujarat towards (i) building evidence on the customer protection issues in the sale and servicing of the two insurance schemes and (ii) bringing to the forefront the structural issues on the supply-side that are holding back Financial Service Providers (FSPs) from offering high-quality service in the context of these two schemes
Agriculture Finance in India: A Landscape Review of Challenges & Opportunities
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How can finance be designed and structured for agriculture, farmers, agricultural households, agrarian communities and the larger economy so as to ensure economic equity, social well-being, and environmental sustainability?
A High-Frequency Cashflow Analysis of Low-Income Households in India
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This paper aims to document the unique characteristics of the financial lives of low-income households in India. It focuses on the intra-year fluctuations in income that are faced by these households owing to the precarity of their occupations.
Fresh Credit Decisioning Ideas Needed For Final Push Towards Financial Inclusion
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For two decades, India has doubled down on the policy prescription of providing financial ‘last-mile access’ to its rural and poor citizens. Has the effort succeeded? It depends on who you ask.
Life insurance and the importance of proper disclosures
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This will inspire more consumer trust, and enhance transparency among agents
Rethinking Financial Management for Low income Households
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The paper starts by revisiting existing literature on the financial lives of LIHs that shows that they manage their finances in a rather sophisticated manner. This can be traced to the radical uncertainty they face, which includes a “triple whammy” of income problems and expenditure shocks that are frequent and unique to their circumstances.
The Case for Good Disclosures – Building A Two-Way Road Towards Suitable Insurance Sale
![Low-Income](https://dvararesearch.com/wp-content/uploads/2024/01/money-2696219_1280-1.png)
In this note, we discuss how the difficulty of selling life insurance led to bundling insurance with savings2, how such bundling can be sub-optimal, and why such products are popular despite adverse customer experiences. We then make a case for providing relevant, complete, and comparable information that can aid suitable product decisions, sale, and persistence. We also offer a template for what such a Customer Information Sheet could look like.
Why customer protection is central to financial inclusion
India needs a robust and comprehensive financial customer protection regime, which it currently lacks. Imagine the following scenario. Raja and Rani are a low-income householder couple with two children in elementary school. They also take care of Raja’s ailing mother. The household’s monthly income is ₹20,000.
Insuring Low-Income Households- Why disclosure matters
In this deck, we discuss some factors influencing life insurance take-up, the problem with endowment life insurance for the low-income segment, and how better disclosures could be the first step in helping households choose the right insurance product for them.