Protecting the users — what the primary aim of a personal data protection legislation should be

Dvara Research, with the Data Security Council of India (DSCI), co-developed two privacy handbooks directed at FSPs in the insurance and banking sector. The handbooks help FSPs implement data protection in a customer-centric manner throughout the data lifecycle, including in legacy systems.

Protecting citizens’ privacy is a pre-eminent mandate of any data protection regime. The Digital Personal Data Protection Bill appears to have departed farther away from that mandate

India’s Personal Data Protection Bill, 2019 (the Bill) was introduced in Parliament in December 2019, and is currently under consideration by a Joint Parliamentary Committee of MPs.

Digital formal finance can potentially reduce the physical and social distance between women and financial services.

Providing a human interface at crucial touch points such consent, disclosure, and grievance redressal will allow for trust in fintech to rise, driving financial inclusion

This paper seeks to understand the nature of harm emerging from personal data processing activities and its impact on user protection. To this end, the paper analyses how personal data-related harms are unique and distinct from other kinds of harms arising from torts, breach of contract, crime or defects in products and services.