Independent Research and Policy Advocacy

Policy Research vs Academic Research

The two worlds of policy research and academic research (in economics) sometimes do intersect, but for the most part, they appear to me to be quite different arenas of inquiry, with different epistemologies and types of truth claims. This blog is about those differences as I see them, having worked in both domains.

Understanding CMIE-CPHS Data: A handbook

This document offers a guide to understanding and using CPHS data, focusing on its stratified multi-stage sampling design, weighting methodology, and operationalisation in statistical analysis.

Response to the Department of Post’s DHRUVA Policy Document

In this document, we present our response to the policy document on DHRUVA (Digital Hub for  Reference and Unique Virtual Address): The Digital Address DPI, hereafter referred to as the ‘policy  document’, published by the Department of Posts in May 2025.   

Unpacking Customers’ Trust: How do Customers come to Trust Digital Lenders?

By studying people’s instinctive, unguided ‘trust-decisions’, we hope to uncover their mental models of trust. More specifically, we aim to (i) articulate the expectations that customers have of trustworthy lenders, (ii) help lenders design their products in a manner consistent with the customer’s expectations, and (iii) translate these principle-level expectations into processes that lenders may adopt in their customer service to become trustworthy.