Summary of the RBI FREE AI Committee Report

In the first blog of this series of two, we break down (i) the Committee’s methodology, (ii) key insights on the current state of AI adoption, (iii) FREE AI Framework and (iv) its recommendations.
Credit Demand of FPOs – A Credit Market Estimation Exercise

This article aims to provide a preliminary estimate of the credit requirements of FPOs, drawing on the experience of professionals who have been closely associated with FPOs for several years in their development and operations.
Towards Customer-Centric KYC: RBI’s 2025 Amendments from a Financial Inclusion Lens

In this blog post, we analyse the changes in the direction and weigh them through the lens of customer protection and long-term sustainability. We also offer suggestions on streamlining the KYC updation (re-KYC) exercise without adding to systemic risks.
Response to the Department of Post’s DHRUVA Policy Document

In this document, we present our response to the policy document on DHRUVA (Digital Hub for Reference and Unique Virtual Address): The Digital Address DPI, hereafter referred to as the ‘policy document’, published by the Department of Posts in May 2025.
Comments to the Consultation Paper on Guidelines for Responsible Usage of AI/ML In Indian Securities Markets, dated 20 June 2025

The Consultation Paper sets out the landscape of use cases of AI prevalent in the Indian Securities Market.
Responsible AI in digital lending

Fairness, explainability and human-in-the-loop principle are vital elements of Responsible AI
Our Observations on the Draft Banning of Unregulated Lending Activities (BULA) Act by the Ministry of Finance (MoF), GoI

On 13 December 2024, the Ministry of Finance, Government of India (MoF) released the draft Banning of Unregulated Lending Activities (BULA) Act. This aligns with recommendations made in the Report of the Working Group on Digital Lending.
Responsible AI means good business for all

When AI-driven decisions are fair, respect privacy and are not opaque, they foster customer confidence
Our Response to the Report on AI Governance Guidelines Development released by the Ministry of Electronics and Information Technology

The response presents our thinking on the governance of artificial intelligence (AI). It is divided into two parts. Part A summarises our key inputs which are also presented below in the form of this write-up. Part B provides a section-by-section paragraph-wise detailed feedback as per the Ministry’s Consultation Form requirements.
How to develop trustworthy AI in digital lending

Establishing principle-level guidance on operationalising Responsible AI would induce clarity and confidence