Unpacking user-centricity of the MFIN Customer Redress Mechanism (MFIN-CGRM) Findings and recommendations
MFIN India and Dvara Research partner to gather insights on users’ experience of navigating the MFIN-Customer Grievance Redress Mechanism (MFIN-CGRM). The study deploys mixed methods — a primary survey of over 300 users, stakeholder interviews and desk research to understand the user-centricity of the MFIN-CGRM.
In this policy brief, we evaluate the design and operation of the public credit guarantee schemes for MSMEs present in India, the Credit Guarantee Fund Trust for Micro and Small Enterprises (CGTMSE) and the Credit Guarantee Fund for Micro Units (CGFMU), against the principles developed by the World Bank Group (WBG) and Financial Sect
In this blog post, we present a summary of our response to the consultative document.
An RBI paper with bold proposals for this sector should stir a discussion on broader policy reforms
BharatBazaar aims to create a hyperlocal model that addresses entrepreneurs’ repeated need for working capital at its root
In this post, we revisit the issue of over-indebtedness in microfinance and provide a set of suggestions to address them
In this post, we look at whether the grievances of the MSME sector in relation to their use of financial services are adequately.
In this post, we outline some measures that the RBI and Government can take to alleviate the stress faced by the MFI sector
Given the extent of liquidity shock caused by Covid-19, the Reserve Bank of India enabled all lending institutions to provide their borrowers with a repayment moratorium on term loans until 31 August 2020.
This Note has been prepared for regulated lending institutions who are in the business of
offering small-ticket short-term unsecured loans with equated monthly or weekly repayment
schedules, to low-income individuals and households in India.