Unpacking user-centricity of the MFIN Customer Redress Mechanism (MFIN-CGRM) Findings and recommendations
MFIN India and Dvara Research partner to gather insights on users’ experience of navigating the MFIN-Customer Grievance Redress Mechanism (MFIN-CGRM). The study deploys mixed methods — a primary survey of over 300 users, stakeholder interviews and desk research to understand the user-centricity of the MFIN-CGRM.
Approaches to Assessing Household Income for Microfinance Clients
The Microfinance sector is gearing up for change as the recent RBI (Regulatory
Framework for Microfinance Loans) Directions, 2022 has put in place comprehensive
regulations to ensure customer protection
Gauging household income key for microfinance clients
he microfinance movement in India is set to receive another dose of impetus with the Reserve Bank of India’s (RBI) recently released Consultative Document on Regulation of Microfinance in June 2021. Following the Malegam Committee Report, which is a decade old now, the current document looks to reassess and realign the priorities of the sector.
A Principles-based Evaluation of Public MSME Credit Guarantee Schemes in India
In this policy brief, we evaluate the design and operation of the public credit guarantee schemes for MSMEs present in India, the Credit Guarantee Fund Trust for Micro and Small Enterprises (CGTMSE) and the Credit Guarantee Fund for Micro Units (CGFMU), against the principles developed by the World Bank Group (WBG) and Financial Sect
Our Response to RBI’s Consultative Document on Regulation of Microfinance
In this blog post, we present a summary of our response to the consultative document.
A framework for microfinance regulation that would suit India
An RBI paper with bold proposals for this sector should stir a discussion on broader policy reforms
Solving the Micro-Entrepreneurs Working Capital Conundrum: BharatBazaar Pilot
BharatBazaar aims to create a hyperlocal model that addresses entrepreneurs’ repeated need for working capital at its root
A Potential Regulatory Approach to Creditworthiness Assessments in Microfinance
In this post, we revisit the issue of over-indebtedness in microfinance and provide a set of suggestions to address them
Are MSME Grievances Adequately Represented?
In this post, we look at whether the grievances of the MSME sector in relation to their use of financial services are adequately.
Regulatory and Governmental support measures for Micro-Finance
In this post, we outline some measures that the RBI and Government can take to alleviate the stress faced by the MFI sector
