Practitioner led solutions to ensure suitability in microcredit
The objectives of sustainable businesses are well-aligned with ensuring the financial health of households, and this holds true for all types of lending businesses.
Proceedings of the Participant Sessions at the Workshop on Suitability in Microcredit
Proceeds from the Suitability Workshop in Mumbai, Oct 2018.
Guidelines for Suitability in Lending to Low-Income Households
In December 2014, the Reserve Bank of India published the Charter of Customer Rights as a commitment to protecting the interests of consumers of financial services.
Assessing Suitability – What’s the future for financial providers’ legal duty of care?
In the previous blogpost we noted the gradual shift away from the buyer-beware standard in case law and policy regarding customers of financial products.
“Suitability” and the Law: Moving from scatter gun to straight shooter?
The previous blog post in this series had presented some insights from our review of case law relating to financial products and services.
Suitability becomes a Customer Right
The RBI has published on its website the final Charter of Customer Rights for banking customers.
Towards a Suitability-based Customer Protection Regime in India
The current regulatory approach to customer protection in India can be divided into two complementary ex-ante approaches- mandated information disclosure, and financial literacy and education.
The Suitability Approach to Client Protection: Comments on the Mor Committee Report
The Mor Committee Report offers a radical take on client protection, built around the concept of a legal right to suitability.
Suitability means going from buyer beware to seller be sure
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Suitability means going from buyer beware to seller be sure
Regulator Supervision of the Suitability process: An example from UK
We have presented Suitability as the paradigm of choice for India’s financial system and have put forward the idea of Suitability as a board-approved process that each financial services provider develops and adheres to across all functions of the firm.
