he All India Debt and Investment Survey (AIDIS), 2019, released on September 10, provides important information on how households save, invest and borrow. This information allows us to construct the balance sheet of households, thereby helping us understand the level of interaction households have with the formal financial system.
This article presents three key reflections based on the AIDIS, 2019 report, and finds that there is an urgent need to make formal financial services more flexible, and customer centric, in order to increase its usability.
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