Abhishek is a Research Associate with the Social Protection Initiative. He takes keen interest in mobility, spatial analysis, and rural development. Prior to Dvara Research, he was working as a Research Associate at Indian Institute of Management Ahmedabad, where he worked on developing sustainable framework for gold mining as an opportunity for rural development in India. He holds a Master’s in Economics from Gokhale Institute of Politics and Economics.
Business correspondent (BC) agents are crucial last-mile infrastructure that support India’s vision for efficient, population-scale delivery of financial and other government services using Digital Public Infrastructure (DPI). These agents primarily facilitate cash deposits, cash withdrawals (together known as cash-in cash-out or CICO), and optionally facilitate access to insurance, savings products, and various welfare schemes for rural and low-income India.