Hasna is a Research Associate with the Social Protection Initiative. She completed her master’s degree in development studies from Indian Institute of Technology, Madras. At Dvara Research she has been researching extensively about social security systems, with a focus on health systems. As a fellow to the Lancet Citizens’ Commission on Reimagining India’s Health System, she has also worked on health system financing and potential pathways to universal healthcare. Prior to Dvara Research, she served as a Senior Analyst in the Monitoring and Evaluation Division at the Centre for Digital Financial Inclusion in New Delhi.
This blog is the first in our trust series where we study trust in digital financial services. This blog attempts to lay down the conceptual contours of trust.