Delivery of Social Protection Entitlements in India: Unpacking Exclusion, Grievance Redress, and the Relevance of Citizen-Assistance Mechanisms
we also propose a set of Standard Operating Procedures (SOPs) that can be a ready reference for community-based institutions, Civil Society Organisations (CSOs), or government-run help centres, engaged in citizen assistance in the field of social welfare and accountability.
Delivery of Social Protection Entitlements in India: Unpacking Exclusion, Grievance Redress, and the Relevance of Citizen-Assistance Mechanisms
This report has been submitted to Azim Premji University under their COVID-19 Research Funding Programme 2020
Savings in Gold by Low-income Households: An Empirical Study
This working paper was accepted to the 4th Annual Conference of India Gold Policy Centre at IIM Ahmedabad
Impact of Information Disclosure on Consumer Behaviour
we conducted a study to evaluate the impact of information disclosures in discouraging consumers from making unsuitable choices, i.e., choices that do not align with their financial circumstances, risk capacity and appetite.
Our Response to RBI’s Discussion paper on Revised Regulatory Framework for NBFCs – A Scale-Based Approach, 2021
In this blog post, we share our responses submitted to the RBI to the questions posed in the discussion paper
Regulatory and Supervisory Approaches for NBFCs
Non-Banking Finance Companies (NBFCs) play a critical role in the credit ecosystem by acting as last-mile financiers for the unbanked and underserved segments of the Indian economy,
Aadhaar Related Delay in Obtaining Ration Card: A Case Study in Exclusion
This casestudy showcases exclusion from the PDS leading to further exclusion from COVID-19 relief efforts targeted at ration cardholders
Community-based Health Insurance: The VimoSEWA Case
In this blog post, we analyse the VimoSEWA model in India, which shows the strength of community-level intervention and support
A Framework for Detecting Over-indebtedness and Monitoring Indian Credit Markets
Excessive debt negatively affects households and can diminish any developmental gains from such debt. It also dampens a nation’s economic growth and threatens its financial stability.
Making Grievances Matter: Unpacking Exclusion, Grievance Redress, and the Role of Civil Society Organisations
This post summarises the research findings from our recently concluded project on exclusion and grievance redress that was undertaken in collaboration with Gram Vaani et.al