In our response, we commend and highlight the more risk sensitive methodology and the corresponding disclosures outlined in the draft guidelines. However, we also point out that not including conduct risk under operational risk is a major lacuna.

In this post, we Introduce the Dvara-Haqdarshak Study on Exclusion in Government to Person Payments.

In this blog post, which is the second part of the two-part series, we studied the suitability formats of four life insurance companies and found many contrasts in the manner in which IRDAI’s suitability regulations of 2019 has been implemented.

In this blog post, we present a summary of our response to the consultative document.

Dvara Research, in partnership with CGAP, co-organized a round table on customer risks in the digital lending space. Here is the proceedings

In this deck, we analyse the financial portfolios of Indian households adhering to different religious faiths

In this post, we cover the case of a daily wage worker in need of money, who turned to the programme, but failed to receive her wages

In this post, we revisit the issue of over-indebtedness in microfinance and provide a set of suggestions to address them

This post summarises the research findings from our recently concluded project on exclusion and grievance redress that was undertaken in collaboration with Gram Vaani et.al

This post provides an overview of the financial consumer grievance redress system in India and highlights the issues that make it less effective and less consumer-friendly