This program focuses on solutions that speak to the changing landscape of issues pertaining to financial customer protection in India. It studies how institutional practices in customer protection can build trust and confidence to increase uptake and usage of formal financial products and services among low-income, rural, and women consumers.
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I recently had an opportunity to read an interesting book on farmer suicides in the Yavatmal district of Maharashtra by Secretary Health Meeta Rajiv Lochan1 (meeta29 [at] hotmail.com) and Professor Rajiv Lochan2 (mrajivlochan [at] hotmail.com).
The previous post delineated the Indian context for finance and suitability as part of our Consumer Protection series. This post delves deeper into the conceptual discussions on suitability as the new paradigm for financial sector regulation in India.
This post aims to establish the conceptual justification for why suitability should form the central principle underlying consumer protection in India. The following posts in the three part series will dive deeper into the implementation aspects of ‘suitability’.
Our earlier post covered the second approach to consumer protection that was discussed in the IFMR Financial Systems Design Conference 2012. This post carries details of the third session that discussed a framework for consumer protection based on the principle of ‘Suitability’.
As part of our series of posts on Consumer Protection, in this post Deepti George of IFMR Finance Foundation interviews Denise Dias of CGAP. Denise specializes in prudential banking and microfinance regulation and supervision, and shares valuable insights with us in this interview.
As part of the Consumer Protection series, below is the concluding part of the three-part interview with Kate McKee of CGAP.
Below is the second part of the three part interview with Kate McKee of CGAP. The interview is part of our Consumer Protection series.
As part of our series on consumer protection, we seek to present views of leading experts in the field. Here, in this three-part series, Deepti George of IFMR Finance Foundation interviews Kate McKee of CGAP.
While the corporate insolvency framework has seen a lot of activity, the individual insolvency framework in India consists merely of a pair of statutes legislated in the British era which today lie dormant for all practical purposes.
Continuing our series of posts on Consumer Protection, this post represents the first part in a two part series that charts out the historical evolution of the various sources of consumers’ rights in India today.
In all our research efforts, we strive to maintain an independent voice that speaks for the low-income household and household enterprises. Our ability to perform this function is significantly enhanced by our commitment to disseminate as a pure public good, all the intellectual capital that we create.
