Center For Customer Protection

In this response, we present our comments to the paper. We divide our comments into three sections.

Static safeguards, targeting discrete acts of fraud, will only spur fraudsters to probe other vulnerabilities

Liquidity support by the Centre may offer symptomatic relief, but India’s microfinance sector needs a structural recast. Without reforms to address recurring cycles of over-lending and loan stress, another credit guarantee package will only postpone the next crisis in this fragile sector.

In this response, we present four recommendations to the Draft Amendments.

The paper explores what RTAI means in the context of digital lending. The first section compiles principles of RTAI along with its essential components. The next section maps relevant tools for each principle. These tool recommendations can help lenders implement RTAI practices in their operations.

This blog critically examines the concept of the “gender gap” in financial inclusion by distinguishing between unconditional differences and those that persist after controlling for socio-economic factors, using evidence from the Global Findex 2025 dataset

This blog is the second in our two-part series on nano-enterprises, building on the discussion introduced in Part 1.

This blog is the first in a two-part series on nano-enterprises, a segment that remains underrepresented in official statistics and policy discussions. It presents a descriptive overview of India’s unincorporated enterprises using evidence from ASUSE, laying the empirical foundation for subsequent analysis focused on nano-enterprises.

In this response, we present our comments to the Draft Amendment Directions for ‘Advertising, Marketing and Sales of Financial Products and Services by Regulated Entities’ issued by the Reserve Bank of India on February 11, 2026.

In the paper, we lay out a theoretical frame for thinking about microfinance crises. The theoretical frame draws from Hyman Minsky’s 1977 work on financial instability, and layers over it a cultural reasoning that recognises overlending and overborrowing as cultural traits that sometimes takes hold of microfinance markets.