Tag: Digital Financial Inclusion

Providing a human interface at crucial touch points such consent, disclosure, and grievance redressal will allow for trust in fintech to rise, driving financial inclusion

In this policy brief, we review the literature to uncover the deficiencies of the consent model and propose measures to improve the consent artefact for new to technology and constrained users.

Disruptive innovations (mainly through digitalisation) are resulting in a change in the structure of
markets and their functioning, emergence of new business models as well as new products and
processes (Organisation for Economic Co-operation and Development, 2017).

A Convening on ‘Emerging Customer Risks in Digital Lending’ was conducted on April 22nd and 23rd, 2021, by Dvara Research Foundation in collaboration with the Consultative Group to Assist the Poor (CGAP).

Dvara Research, in partnership with CGAP, co-organized a round table on customer risks in the digital lending space. Here is the proceedings

India’s post-GFC digital financial inclusion project has been conveyed by an officially constructed polysemic narrative that connotes three distinctive semantic fields: (a) post-colonial Indian developmental policies; (b) post-GFC financialising neoliberal financial inclusion programmes; and (c) traditional Hindu religious values of money and wealth

This paper examines the increasing use of dark patterns in digital interfaces and the concerns they raise for consumer protection

This research brief attempts to bridge the gap in the literature by systematically examining the current state of digital lending serving the MSME sector in India

This blog post deconstructs three crucial examples of states seeking to implement digital welfare systems and contracting out design and implementation to private entities

In this data brief based on survey data received from CUTS, we present reflections to understand some of key questions.