Mr N Vaghul, chairman emeritus of ICICI Bank, recently delivered the Talwar Memorial Lecture on the topic “The Future of Finance in India”. Stressing the importance of multiple approaches when it comes to financial systems development, Mr Vaghul said that our country is too large and diverse to be wedded to one approach. He also stressed the importance of branch-based penetration into local areas, developing deep local insight, and said that a wealth management approach would have a greater chance of success when it comes to financial inclusion. He emphasized that while developing large-sized financial institutions and markets, ensuring systemic stability is an important concern at all times.
This blog is the first in our trust series where we study trust in digital financial services. This blog attempts to lay down the conceptual contours of trust.