The Microfinance sector is gearing up for change as the recent RBI (Regulatory Framework for Microfinance Loans) Directions, 2022 has put in place comprehensive regulations to ensure customer protection. A cornerstone of this regulation is household income assessment of microfinance clients which is often as difficult as it is crucial. Formal income assessment for those earning such income largely in an informal economy poses some specific challenges. This case study documents some of the suggested approaches to household income assessment and presents a tech-backed solution that can aid operationalise such an assessment for microfinance clients.
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