This program focuses on solutions that speak to the changing landscape of issues pertaining to financial customer protection in India. It studies how institutional practices in customer protection can build trust and confidence to increase uptake and usage of formal financial products and services among low-income, rural, and women consumers.
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Our earlier post covered the second approach to consumer protection that was discussed in the IFMR Financial Systems Design Conference 2012. This post carries details of the third session that discussed a framework for consumer protection based on the principle of ‘Suitability’.
As part of our series of posts on Consumer Protection, in this post Deepti George of IFMR Finance Foundation interviews Denise Dias of CGAP. Denise specializes in prudential banking and microfinance regulation and supervision, and shares valuable insights with us in this interview.
As part of the Consumer Protection series, below is the concluding part of the three-part interview with Kate McKee of CGAP.
Below is the second part of the three part interview with Kate McKee of CGAP. The interview is part of our Consumer Protection series.
As part of our series on consumer protection, we seek to present views of leading experts in the field. Here, in this three-part series, Deepti George of IFMR Finance Foundation interviews Kate McKee of CGAP.
While the corporate insolvency framework has seen a lot of activity, the individual insolvency framework in India consists merely of a pair of statutes legislated in the British era which today lie dormant for all practical purposes.
Continuing our series of posts on Consumer Protection, this post represents the first part in a two part series that charts out the historical evolution of the various sources of consumers’ rights in India today.
Every day, billions of low-income households all over the world are saving, borrowing and insuring in myriad ways, formal and informal.
In the second blog in the Consumer Financial Protection series, we explore insights from behavioral economics that could fundamentally impact the design of legislation and regulation for consumer protection in finance.
IFMR Finance Foundation is working on the agenda of consumer protection in finance as part of its mandate on financial systems design.
In all our research efforts, we strive to maintain an independent voice that speaks for the low-income household and household enterprises. Our ability to perform this function is significantly enhanced by our commitment to disseminate as a pure public good, all the intellectual capital that we create.
