This post provides an overview of the financial consumer grievance redress system in India and highlights the issues that make it less effective and less consumer-friendly
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The Social Protection Initiative at Dvara Research is a policy initiative that aims to conduct research that will inform the design and implementation of a universal social security system. We believe a universal social security system is one that protects households and individuals against the vulnerabilities faced across the life cycle. At the same time, it is important to keep in mind India’s unique demographic and economic realities. These vulnerabilities are the outcomes of complex interactions of being exposed to a threat, of a threat materializing, and of lacking the defences or resources to deal with a threat.
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This post provides an overview of the financial consumer grievance redress system in India and highlights the issues that make it less effective and less consumer-friendly
In this post, we examine the concept of managed care and attempt to understand its relevance in the Indian context.
In this blog post, we propose a framework that can be used to document the various axes of exclusion in DBT against the broad policy context
During the Budget speech, the Finance inister talked about the 20-year long process of implementing the labour codes in India.
Covid-19 has exposed how ESIS and the ESIC system have failed beneficiaries; there is a need for reform involving outcome-measuring, better governance, and competition
In this blog post, we explore a case of exclusion from the PDS, wherein a daily wage labourer, Mr. Kabeer, was unable to obtain a ration card
The Social Protection Initiative at Dvara Research has collaborated with the Centre for Monitoring Indian Economy (CMIE) to document the accessibility of key banking facilities during the COVID-19 lockdown.
In this case study, we explore the case of a farmer who spent a year attempting to enrol under PMK
This blogpost discusses the case of an unorganised sector worker who, along with many other workers, did not receive the cash entitlement into her bank account
This blog post deconstructs three crucial examples of states seeking to implement digital welfare systems and contracting out design and implementation to private entities
In all our research efforts, we strive to maintain an independent voice that speaks for the low-income household and household enterprises. Our ability to perform this function is significantly enhanced by our commitment to disseminate as a pure public good, all the intellectual capital that we create.