Financial portfolio of Indian households – A data book
This data book compiles trends on household participation in formal financial services over the last few years.
State of Exclusion : Delivery of Government-to-Citizen Cash Transfers in India
This report, a compilation of all our key learnings from field engagements spanning 7 states, attempts to bring the last mile to the fore of policy discussions on social protection entitlements and their delivery.
Incremental Adoption of Managed Competition in Germany
In this paper, we document the experience of Germany’s SHI system with managed competition and the challenges faced by this sub-system in faithfully implementing the principles of managed competition as originally envisioned by Enthoven.
‘Buy Now, Pay Later’: What is it, and how does it affect customer protection?
This post summarises how BNPL lending functions and highlights customer protection concerns that can put at risk the promise of better credit access.
Call for Papers: Field Workshop on Household Finance 25th June, 2022
On June 25, 2022, the XKDR Forum and Dvara Research Foundation will be hosting an all day workshop.
Care through competition: The case of the Netherlands
In this paper, we look at what made a transition to managed competition possible in the Netherlands, how managed competition has played out, and the challenges that the system currently faces.
Comparing Participation in Formal Financial Services across Two Nationally Representative Surveys: CPHS vs. AIDIS
A comparison of household portfolios across two nationally representative survey highlights substantial differences in the ownership of financial assets, while similarities in the incidence of indebtedness.
DVARA-IMN BOCW Series
In this series’s of blog posts, we will provide challenges and gaps in the BoCW Act implementation and highlight the viewpoints of multiple stakeholders in the BoCW Act registration and service delivery.
Announcing Call for Proposal – Voice of Aggrieved Customers (VoAC)
The Centre for Customer Protection is announcing a call for proposals for the Voice of the Aggrieved Customer (VoAC) project, under the auspices of CPP. The Centre invites Consumer Groups, Self-Regulatory Organisations (SRO), industry associations, Financial Service Providers (FSPs) including digital FSPs, DFS agents and business correspondents, financial planners/advisors, investigative journalists, institutional and independent academicians, research institutions/think-tanks and scholars to submit proposals to document authentic experiences of customers, in the context of digital financial services and customer protection.
Measurement of financial well-being, a review of the literature
In this paper, we review the literature on what constitutes financial well-being of a
household and how it can be visualised as the outcome of financial inclusion. If financial
well-being can be measured accurately, it can guide both policy makers and financial service
providers on what and where are the gaps in how finance can improve the lives of their
customers.
