This paper seeks to understand the nature of harm emerging from personal data processing activities and its impact on user protection. To this end, the paper analyses how personal data-related harms are unique and distinct from other kinds of harms arising from torts, breach of contract, crime or defects in products and services.

This paper examines the increasing use of dark patterns in digital interfaces and the concerns they raise for consumer protection

This post reviews various sources of literature on how COVID-19 has affected migrant households & conclude by summarises some of the recommendations provided by sector experts

In this paper, we document the growing informalization of India’s labour force, and the consequences of this phenomenon for the state of social protection in India

In this paper, we assess the public disclosure regime of the Indian banking sector & provide our recommendations that RBI can consider implementing to enhance the transparency of disclosures

In this post, we revisit the issue of over-indebtedness in microfinance and provide a set of suggestions to address them

In this post, we analyse the community-based health insurance model and suggest pathways for reform

In this post, we discuss the market & regulatory barriers that prevent most farmers, banks & NBFCs from participating in the commodity derivatives market

we also propose a set of Standard Operating Procedures (SOPs) that can be a ready reference for community-based institutions, Civil Society Organisations (CSOs), or government-run help centres, engaged in citizen assistance in the field of social welfare and accountability.

This report has been submitted to Azim Premji University under their COVID-19 Research Funding Programme 2020